Catch turnover issues before your next guest arrives.

A walkthrough is a guided video recording of your property, room by room. You open the app, select the property, and follow the on-screen prompts to record each area. There are three types: a baseline (your one-time reference of the property in guest-ready condition), a pre-clean (recorded by your cleaner when they arrive, before they start), and a post-clean (recorded after the clean is done). TurnLens compares the pre-clean and post-clean walkthroughs against the baseline to flag anything that needs attention.

For a typical 2-3 bedroom property, the initial baseline walkthrough takes about 10-15 minutes since you want to be thorough. You only record the baseline once. After that, pre-clean and post-clean walkthroughs take about 5-10 minutes each. They go faster because your cleaner already knows the flow and the app guides them through each room in the same order every time.

The baseline captures your property in its ideal, fully staged, guest-ready condition. It becomes the permanent reference standard that all future walkthroughs are compared against. You walk through every room, including beds, closets, countertops, appliances, bathrooms, floors, and any areas you want tracked. You record it once and only redo it if you make significant changes to the property layout or furnishings.

TurnLens runs in any modern mobile browser. It works on iPhones, Android phones, and tablets. There is no app to download from an app store. You access it through your browser and can add it to your home screen for an app-like experience. Landscape orientation is recommended for walkthroughs since it captures more of each room per frame.

The app uses guided prompts that walk the cleaner through each room in a consistent order, so missed areas are less likely. If a room is skipped, TurnLens will not have footage to compare against the baseline for that area, and the gap will be visible in the turnover summary. The host can see which rooms were recorded and which were not, making it easy to follow up.

TurnLens works anywhere your properties are. Each property gets its own baseline and its own set of rules. You can manage properties across multiple markets from a single account and review everything remotely.

Yes. You send your cleaner an invite link. They tap the link, set a password, and enter their business name and display name. That is the entire setup. Once they are in, the app shows them their assigned properties with a clear button to start the walkthrough. The interface is designed to be simple: one action per screen, large tap targets, no jargon. No training session is needed. If they can record a video on their phone, they can use TurnLens.

When a cleaner arrives at the property, they open the app, select the property, and tap "Start Pre-Clean Walkthrough." The app guides them room by room. They record each area, then review the recording before submitting. After they finish cleaning, they do the same thing with the post-clean walkthrough. Each walkthrough takes about 5-10 minutes for a typical 2-3 bedroom property. They get a confirmation once it is submitted, and the host is notified when results are ready.

TurnLens extracts key frames from the walkthrough video and uses computer vision to compare them against the baseline for each room. It looks for visual differences like damage, stains, mess, missing items, objects out of place, and cleaning issues. It also checks against your property rules, so if you have specific expectations (beds stripped, trash removed, no prohibited items), the AI evaluates those too. Every flagged issue gets a category label, a confidence score, and the frame that triggered it.

When a cleaner records the pre-clean walkthrough, TurnLens compares it against the baseline and flags anything that looks like guest-caused damage, stains, mess, or missing items. Each flag includes the image, a timestamp, and a category (like "possible visible damage" or "possible stain or spill"). If the post-clean walkthrough shows the issue is still there, it gets flagged again as unresolved. This gives you organized, timestamped evidence you can use when filing a damage claim with Airbnb, VRBO, or your insurance.

Every flag includes the image and context that triggered it. You can dismiss false positives with one tap. The system is designed to over-flag rather than miss issues, so you stay in control of what needs action. When the AI is uncertain, it labels the finding as "Needs Review" rather than treating it as confirmed.

No. Your property photos and videos are used only for your inspections. They are not used to train any AI models.

Plans are based on the number of properties you manage. Each plan includes 8 turnovers per property per month, which covers even high-occupancy properties. If you need more in a busy month, additional turnovers are $5 each. Starter covers 1 property at $29/mo, Pro covers 2-5 at $59/mo, Business covers 6-15 at $129/mo, and Enterprise is custom pricing for 15+ properties. Upgrade or downgrade anytime.

Yes. Every plan includes a 14-day free trial with up to 2 turnovers, no credit card required. You get full access to all features in your selected tier so you can test it with your actual properties and see real inspection results. The trial ends after 14 days or 2 completed turnovers, whichever comes first.

Yes. No contracts, no cancellation fees. Cancel from your account settings anytime. You keep access through the end of your billing period.

PMS integrations are on the roadmap and will be prioritized based on early customer feedback. TurnLens works as a standalone tool today. If you have a specific platform you need us to support, let us know.

All data is encrypted in transit and at rest. Property photos and videos are stored securely and only used for your inspections. We do not share your data with third parties or use it for AI model training. Walkthrough videos are retained for 12 months on active subscriptions.